Hotels.com

Hotels.com is a website for booknig hotel rooms online and by telephone. The company has eighty-five websites in thirty-four languages, and lists over three-hundred-thousand hotels in approximately nineteen-thousand locations. The company was established in 1991 as Hotel Reservations Network. It became a part of Expedia in 2001 and changed its name to the current Hotels.com in 2002.  

  • Website URL:               https://www.hotels.com/
  • Contact Number:         800-346-8357
  • Contact Email:              customercare@hotels.com
  • Head Office Address:  5400 LBJ Freeway, Suite 500, Dallas, TX 75240

Hotels.com

Reviews – What People are saying

Several reviews about the website and the app are posted throughout the internet, but since we’re talking about the app, let’s check these reviews that I’ve encountered and gathered that refers to the service and efficiency of the Hotels.com App.

Amazingly simple and no frills, no nonsense rewards program. The best till now. It’s very easy to search and book a hotel. One thing is why do I still have to select to update the booking details to the profile. It would be very convenient if it automatically shows up wherever it was meant to be displayed in one’s profile or account. Simply Delightful.”
—Kaushik Gelli (Via Google Play)

“ Easily search for the perfect hotel for your trip. Filters allow you to search by price, star rating, guest rating, proximity to your destination, etc. The best thing about this app is that you earn a free night for each 10 nights that you book. This can be a little misleading, as the “free” night is a credit based on the average of your last 10 visits, so don’t think that you will be able to stay for free at the Four Seasons after spending 10 nights at the Motel 6! No other app will reward you like that.”
—Scott Derringer (Via Google Play)

“The app should have the ability to book when we open the app on the first use instead of having to go to the menu. I liked that it found a previous search I did on my laptop, so I was able to use that link to book. However it only had stored the city and dates I had searched not the hotel name, so I had to adjust the search.”
—Laurent Grimal (Via Google Play)

“So far I really like this app. It’s saved a bit on my booking and helped find the best booking verses other hotel finder apps. There’s a few things that could be a little better, as with every app, such as maybe more price or room options. I like how it tells how far each hotel is from my main destination. Great app!”
—Natasha Ingle (Via Google Play)

The Website

Hotels.com

The website shows a colorful layout, peppered with big photos that presents their advertisements and other promotional deals and offers. Users are allowed to search, compare and choose the best hotel that suits their budget and desire.

The mobile app

Hotels.com

Hotels.com app is available for both Android and iOS. It offers the same features and services as per their website, just more handy and convenient to use. You can download the app by clicking the links given below:

Hotels: iOS
Hotels: Android

Hotels.com

Overview

Overall, referring to the reviews that i’ve read, I think the app itself is providing good services towards their users. With a little tweak and upgrades every time they update, various concerns and issues regarding the app’s buggy interface should be fixed. Good app.

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