Destinia Reviews 2017
Introduction
With Destinia, travellers can access all the travel services they are searching for and the assistance of a travel agent who can help them with what they are searching for and need.
In our new Destinia reviews, we take a look at the travel company and its website and what people have to say about their services.
Background, History, and More Information
The following are some of the travel services that you can search and book from Destinia: flights, hotels, flight+hotel, car, trains, buses in Latin America, and additional services like transfers. Destinia covers more than 500 airlines, more than 500,000 hotels, in more than 30 languages, and with 2 million clients.
According to Destinia reviews, the main steps you’ll need to make your reservation are entering your information and email address, and then choosing your payment method. On their search engine, you can search under different travel categories which include the main travel services flights, hotels, flight+hotel, and car along with ski and beaches, then hit Search for flights.
Destinia’s service is in 92 countries in different regions of the world, and their website’s available in 32 languages, though the default language is set in American English. Meanwhile, the currency of Destinia is set in British Pound Sterling with 61 available currencies.
Reviews/ What Users Have to Say
We searched for Destinia reviews and all we were able to read were negative experiences about using the travel service. Most of these poor reviews concerned payment method issues; from declined credit cards, to additional fees required upon arriving at the airport, to last-minute changes, money matters with Destinia proved to be a problem. What usually happens would be Destinia contacting the customer at the last minute to inform them their reservation didn’t push through or that additional fees needed to be charged:
One of the Destinia reviews concludes, “I would not recommend anyone to buy from Destinia. They are not just lying about the cost, but also completely ignores those who get in touch!” Read more Destinia reviews here in this link.
Their Official Website
Destinia also displays the destinations or places they and their team recommend from their homepage. Small pictures of different places and the interiors of hotel rooms are found throughout the website – these correspond to their most recent flight offers and hotel deals.
Destinia has a blog and a Facebook account, which are at the bottom of the homepage. Also at this section are the links to download the Destinia app from the App Store and Google Play. Their customer service is available 24/7.
Contact Details:
- Website URL: http://destinia.co.uk/
- Contact number: 0843 508 4189; +34 902 30 35 55
- Contact Email: @help
- Head Office Address: Gran Vía, 22, 28013 Madrid, Spain
Poor Practices and Services
“Be carefull with Destinia, They answered telling that is normal to verify this data only in the day before, so it will happen again and again, you can expect surprises asking for more money, 1 day before travel, and they still think that is normal. Bad service,” one of the Destinia reviews concluded. Whatever are Destinia’s money practices, not explaining the situation makes the issue worse.
What can you say about our Destinia reviews? If you have anything to add, feel free to leave your comments here below!
What you see is not what you get.
I booked a nights stay at the Radisson Blu in Sydney via: Destinia. I’m not inexperienced at booking accommodation online and to date have had no reason to ever complain. That all changed with this booking. In good faith I proceeded with all the necessary and prerequisite details (name/address and credit card details) . At the conclusion of making the booking I received an email which I naturally assumed would simply be a confirmation. That wasn’t to be, instead it advised the booking was subject to confirmation from Radisson Blu and would take 24hrs. I immediately checked my credit card and found the total accommodation amount had been debited. Email exchanges with Destinia, albeit polite, we’re roneowed & ineffective in confirming my booking as firm. Instead they advised they were awaiting a response from Raddison Blu and they were unable to confirm. WHAT!!. To cut a long story short I wasn’t about to place myself in the position of 1. Possibly being duped by this Destinia organization who had suspiciously ineffective booking protocols. 2. Contact my bank and request they reverse the debit before payment finalisation occurred.
My final email to Destinia requested they confirm my booking by Noon (post 24hrs elapsing). I didn’t hear from them. I also spoke with reservations at Radisson Blu who confirmed no booking receipt received from Destinia.
My bank is in the process of reversing the payment and although I had to make another booking with a better known and proven reputable accommodation intermediary at a slightly increased rate (due to time lapse) I’m grateful I didn’t loose my money as I strongly suspect I would have.
Suffice to say, I would not recommend nor ever again use Destinia as an intermediary booking agent